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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Quackling.

Quackling.

August 28, 2024

5  out of  5
rating by Quackling.
"Missy was such a great help with some getting his drivers license. She was professional and extremely efficient with everything I requested"
We responded:
"Thank you for your kind words. We're thrilled to hear that Missy provided you with professional and efficient service. Your positive feedback is greatly appreciated, and we look forward to continuing to meet your insurance needs."
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Carl Buehler

August 26, 2024

5  out of  5
rating by Carl Buehler
"Robert was exceptionally thorough and patient to address and answer all of my questions pertaining to my ride share quote. Most affordable provider in the greater Orlando area ! ! !"
We responded:
"Thank you, Carl, for your kind words! We're thrilled to hear that Robert provided thorough and patient service. It's great to know we could offer you the most affordable option in the greater Orlando area. We appreciate your trust in us!"
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William Spann

August 22, 2024

5  out of  5
rating by William Spann
"Thank you Robert for being a top notch State Farm agent, you took the time to find me a price for my two cars that I can live with, thank you again Robert."
We responded:
"Thank you, William, for your kind words! We're thrilled to hear that Robert was able to assist you in finding a suitable price for your cars. Your satisfaction is our priority, and we appreciate your trust in our services."
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Victor Nunez

August 15, 2024

5  out of  5
rating by Victor Nunez
"Missy was great!! She took care of my needs immediately!! Very attentive, polite and professional!! A great experience!! Thank you Missy!!!"
We responded:
"Thank you, Victor! We're thrilled to hear about your positive experience with Missy. Your kind words highlight her dedication to providing attentive, polite, and professional service. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Sara Cookie

August 14, 2024

5  out of  5
rating by Sara Cookie
"Leaving USAA since Missy is saving us over $300 a month for the exact same coverage! She's made this so easy, immediately sent over the quote to look over, easy communicating via text as well as phone calls. If you think you're paying too much, definitely worth a phone call to her to check, so happy we did!"
We responded:
"Thank you, Sara! We're thrilled to hear Missy was able to help you save and make the process seamless. We appreciate your trust in us and are delighted to have you as a valued customer."
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Korrie Lund

August 14, 2024

5  out of  5
rating by Korrie Lund
"I had Statefarm for years, prices increased and I switched to another insurance company I was with them for over 10 years: when my children started driving I searched around for a better price and I ended back at Statefarm. Missy has been so unbelievably helpful with everything and getting us every discount possible because have teenagers driving is not cheap! Thank you for all your help and answering all my endless questions and concerns with switching. Missy, I truly appreciate it. Thank you!"
We responded:
"Thank you, Korrie, for your kind words and loyalty. We're thrilled to have you back with State Farm. Missy is indeed a valuable part of our team, and we're glad she could assist you. We appreciate your trust and look forward to serving you and your family."
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Stacey G

August 14, 2024

5  out of  5
rating by Stacey G
"I spoke with Missy and she gave me a quote. I then purchase the car insurance through State farm. Missy was very pleasant to speak with and very easy to work with she did an amazing job."
We responded:
"Thank you, Stacey! We're thrilled to hear about your positive experience with Missy. Providing excellent service is our top priority, and we're glad she made the process smooth for you. Welcome to State Farm!"
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Austin Grant

August 12, 2024

1  out of  5
rating by Austin Grant
"(had to edit my review under threats of being sued for slander) BE AWARE that state farm policy goes off the household. So even if you live with a random roommate your still at fault for everything they do. Got dropped for being listed in the same household as someone who had too many comprehensive and towing claims."
We responded:
"Dear Austin, Thank you for your feedback. We take all customer concerns seriously and want to address your situation with the utmost care and transparency. We understand that insurance policies can sometimes be complex, and we're sorry to hear about the difficulties you've experienced. The policies regarding household members and their impact on coverage are set by State Farm, and our agency adheres to these guidelines to ensure compliance with the company's standards. Please know that it is never our intention to cause frustration or inconvenience. We are here to assist you with any questions or to explore alternative options that might better suit your needs. Your satisfaction is important to us, and we would appreciate the opportunity to discuss your situation further. If you'd like to speak directly with us to resolve this matter, please don't hesitate to reach out at (863) 816-6092. We value your business and hope to find a solution that works for you. Thank you for your understanding."
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Michelle Post

August 9, 2024

5  out of  5
rating by Michelle Post
"Today Missy was great. She is professional and helpful. And I am now saving on my rate. Thank you Missy"
We responded:
"Thank you, Michelle! We're thrilled to hear that Missy provided you with excellent service and helped you save on your rate. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, we're here to help!"
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Gwen Trask

August 5, 2024

5  out of  5
rating by Gwen Trask
"Missy is the best. Not only did she do the changes I requested in a timely manor but she got right back to me. GREAT CUSTOMER SERVICE. Thank you Missy. Would refer anyone to her in a heartbeat!!"
We responded:
"Thank you, Gwen, for your kind words! We're thrilled to hear about your positive experience with Missy. Your recommendation means a lot to us. We'll be sure to pass along your compliments to her. Thanks for choosing our agency!"
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Cheyanne Gordon

August 2, 2024

5  out of  5
rating by Cheyanne Gordon
"I spoke with Missy and she was great!! So sweet and easy to talk to!! She was such a huge help and got a us a great quote. Thank you again Missy"
We responded:
"Thank you, Cheyanne, for your kind words! We're thrilled to hear that Missy provided excellent service and helped you with a great quote. We appreciate your feedback and look forward to assisting you in the future."
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Stephanie Smith

July 29, 2024

5  out of  5
rating by Stephanie Smith
"Missy at State Farm was great! Very friendly and easy to speak with. Got my quote quickly and she was so helpful. She’s great."
We responded:
"Thank you, Stephanie, for your kind words! We're thrilled to hear that Missy provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback."
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madhav M

July 24, 2024

5  out of  5
rating by madhav M
"I switched to state farm from other car Insursance company , thanks to missy who was very patient and has gone above and beyond ,helping me choose the best insurance plan that works best for me ."
We responded:
"We're thrilled to hear Missy provided exceptional service and helped you find the best insurance plan. Welcome to State Farm!"
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Mohamad Zaban

July 23, 2024

5  out of  5
rating by Mohamad Zaban
"Kylie and Lauren and Missy were awesome! That’s all you need to know 👍🏻"
We responded:
"Hey Mohamad, Thank you so much for your kind words. We appreciate you as a customer and hope that we can continue to bring excellent service to everybody in the Lakeland area. Have a wonderful day."
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Cuba Nelson

July 23, 2024

5  out of  5
rating by Cuba Nelson
"I would like to thank Missy for her helping me out with getting me set up with my insurance she is an outstanding professional person I am eternally grateful!!!"
We responded:
"We're thrilled to hear that Missy provided outstanding service. Your gratitude means a lot to us, and we're here to assist you with any future needs."
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Jay Pat

July 23, 2024

5  out of  5
rating by Jay Pat
"I joined State Farm today and Missy made the experience quick and easy, which was a relief because I don't like being on the phone."
We responded:
"Thank you, Jay! We're thrilled to hear that Missy made your experience quick and easy. Welcome to State Farm!"
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Candice Nugent

July 23, 2024

5  out of  5
rating by Candice Nugent
"Missy was such a Great help I couldn’t have done it without her!!! Thanks Missy for being so kind and patient!!!"
We responded:
"Thank you, Candice! We're thrilled to hear that Missy provided such excellent assistance. Your kind words mean a lot to us. We'll be sure to pass along your appreciation to her."
Profile photo of Aurelio Garcia Dorticos

Aurelio Garcia Dorticos

July 23, 2024

5  out of  5
rating by Aurelio Garcia Dorticos
"Muy profesionales"
We responded:
"¡Gracias, Aurelio! Nos alegra saber que encontraste nuestro servicio muy profesional. Estamos aquí para ayudarte con todas tus necesidades de seguros. ¡Esperamos seguir sirviéndote en el futuro!"
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A Cleveland

July 23, 2024

5  out of  5
rating by A Cleveland
"Missy is great and friendly. She has taken care of me and my account every time I’ve needed something. Always looking for the extra discounts for me and my family!"
We responded:
"We're thrilled to hear that Missy has provided you with excellent service and found extra discounts for your family. We appreciate your trust in us and look forward to continuing to serve you."
Profile photo of Deborah Harris

Deborah Harris

July 17, 2024

5  out of  5
rating by Deborah Harris
"Missy is a joy to work with, she helped me through the whole process. She also got me a better policy for less money."
We responded:
"Thank you, Deborah! We're thrilled to hear that Missy provided excellent service and helped you find a better policy. Your satisfaction is our priority, and we appreciate your kind words."
Profile photo of Lisa Tomlinson

Lisa Tomlinson

July 16, 2024

5  out of  5
rating by Lisa Tomlinson
"Awesome missy great helpful go talk her for car ins she great she gave awesome coverage to my daughter and son and law I highly recommend her call her for any insurance rates she is the best priced the best easy to reach by text or phone she deserves a raise"
We responded:
"Thank you, Lisa! We appreciate your kind words and are glad to hear that Missy provided great assistance with your car insurance."
Profile photo of Moniette J.

Moniette J.

July 16, 2024

5  out of  5
rating by Moniette J.
"I switch my car insurance to State Farm today, and not only was the quoted price I received so much more affordable than the company I was with for over 10 years, but Missy made the experience so easy. She was so helpful and just had the most joyful and upbeat attitude. I dreaded making the call at first, thinking I will be on hold forever and then may have to spend over an hour getting everything sorted, but Missy was such a joy to talk to. She answed right away and was able to pull up my info quick. The whole experience took less than 30 minutes."
We responded:
"Thank you for choosing State Farm for your auto insurance! We're thrilled to hear about your positive experience with Missy. We strive to make the insurance process easy and efficient for our customers. Welcome to the State Farm family!"
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Krystal Lenn

July 15, 2024

5  out of  5
rating by Krystal Lenn
"Missy at this office is INCREDIBLE!!! She not only got us a lower quote with better coverages but included life insurance policies for my husband and I also!! I am so grateful to her for helping us save money in this economy all the while being protected with life insurance also. Missy has truly helped us so much!"
We responded:
"Thank you for sharing your positive experience with Missy! We are thrilled to hear that she was able to provide you with better coverage and help you save money. Your feedback is greatly appreciated!"
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Polkpolk90

July 11, 2024

5  out of  5
rating by Polkpolk90
"Missy was very helpful, made getting insurance on my car quick and easy"
We responded:
"We are delighted to hear that Missy provided you with quick and easy car insurance services. We appreciate your feedback and look forward to assisting you in the future."
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jesse Chapmon

July 9, 2024

5  out of  5
rating by jesse Chapmon
"Missy Manwarren is the best! She’s very knowledgeable! Shes also one of the sweetest and easiest person to deal with! She helped me with my insurance when I thought it was impossible! Thank you Missy!"
We responded:
"Thank you for your kind words about Missy! We are thrilled to hear about your positive experience with her."